Although I was unhappy with my previous experiences with regard to service on my Lincoln MKX, the current process has been most satisfying. Buddy from the service depart has done an extrodanary job ensuring that I was communicated with, that my issues with the automobile were being addressed properly and that I was accomodated very well while the car was being serviced.
I must say, he (Buddy) shows a very high level of energy and desire to provide quality service to his customers.
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