I was searching for an orthopedic surgeon when I came across Dr. Neuman with Montgomery Village Animal Hospital. My dog dislocated her elbow the day before Hurricane Sandy was set to make landfall in our area. I was desperate to get into someone right away to ensure that she didn't have any further damage or would require surgery. Not only was Montgomery Village Animal Hospital open the day of Hurricane Sandy, they got me in for an appointment only a few hours after I called.
When I arrived at the practice, the staff was extremely personable. I want to specifically give thanks to the vet technician that was working with us. He was extremely knowledgeable and made a huge effort to make sure my dog was comfortable by giving her lots of attention and treats to relax her. We were even given a small bag of treats to take home.
Dr. Neuman was amazing! He not only looked at my dog for the problem that we came in for but did an overall wellness exam. He explained things to me that the emergency vet failed to mention the day before. Even going as far as explaining what the medication the emergency vet gave me was for and ensured they had given me enough. I had gone in expecting to pay for an office visit and another set of x-rays but Dr. Neuman didn't even need to take any. They saved me an extra $150-$200 on that alone. When I arrived home, I noticed Dr. Neuman had personally sent me an email informing me that if I had any questions or my dog started experiencing any pain or problems to give him a call. I have to say, no veterinarian I've EVER been to has done this before. He went far above and beyond my expectations.
I am extremely pleased with the service I got from this animal hospital. I will be taking both of my dogs back in the future.
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