I contacted Amistee last week after getting a recommendation from our heating & cooling company. I also read thru the many postive reviews on Angies List. The person who answered the phone, I apologize, I forgot her name, was very kind and answered all of my questions. She explanined the process, gave me a quote & set-up an appointment. The appointment was set for 4 days later which I thought was a quick turn around. I received a phone call about 20 minutes prior to the scheduled service time letting me know the techs would be here on time. When they arrived, both Jim and Melvin were kind, courteous, & professional. They explained what they were going to do, approximately how long it would take, etc. They asked if I had any questions, which I did and they answered those easily. As part of my appointment I had requested a dryer vent cleaning as well, however, after going in there with their camera it really wasn't necessary. (We had a new dryer installed about a year ago) He said it was up to me but figured we could do it next time, saving me $65. I was truly appreciatative of this recommendation. Not all companies would have done the same. After the service was complete, Jim reviewed everything that they had done, showed me pictures of the before & after, explained the plugs they used and again made sure my questions were answered. They left everything as it was, everything clean & now fresh. From start to finish a great experience...I was completely satisified and would not hesitate to use them again. A safe bet! Thanks, Jim & Melvin...Job Well Done!
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