they stopped to talk because i had a 30 foot extension ladder against a branch. looking back i don't know what i was thinking other than i was trying to saving a few bucks. i was surprised how affordable they were. after watching a professional do the job, i realized there was no way i could have safely cut the limb from a ladder with out knocking the ladder out from under me and getting seriously hurt. i keep their number on my fridge now. a customer for life
more