My procedure was performed on 7/18/11,
I paid this doctor in full prior to surgery.
My insurance company sent them a check (which they requested on the form)
instead of sending it to me.
They have had my refund since 9/12/11 and I have made numerous request for a refund. I keep getting yes to death by the staff but no check to date (9/28/11).
At this point a office visit is necessary and I will speak directly to the doctor.
I was very pleased with the surgery, but the office staff needs improvement.
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