After our heater was installed 15months ago, the pilot light kept going out. We called Fast Water Heater Company on Saturday morning regarding our gas heater not working. They arrived with an advance call by 2pm as scheduled.He was knowledgeable on the warranty aspects of the service call and parts included. The technician clearly explained the problem and offered several options to correct the problem and pros and cons of each option. He was sensitive to cost and our time without hot water. He ordered parts on the spot and asked us to call as soon as it arrived and he will be there same day. He cleaned up prior to departing. I would work this company again.
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