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Bad service, unmanned and maybe doing false reviews - Review by Guest | GovGroup.com

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Bad service, unmanned and maybe doing false reviews 9/7/2011

I did an order, and I received almost all, except for an item absolutely inutil for me, that I didn't order. Since I live in South America, it had no sense to claim or resent a 5$ product to the USA for replace. BUT... I'm writing this comment because later I received a mail from a lady (Ms. Sara L, sure the same person that put a 5 stars comment, posing as a client. This is illegal, isn't it?) asking for a review. I said her "only as feedback" that I received a wrong product, and I can't return it, then, I assumed it as a loss. Now, reviewing old mails before delete, I see that I never received a line from her/the Company with a little, formal apologize. When somebody lost some money (even 5$) due to your fault and careless, at least you have to send a letter saying "oh, sorry very much" more
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