i ordered just some flowers that went with my dress from ida's. they were very helpful in ordering the specific flowers for my dress all the way from spain, but never called when the flowers arrived. i knew approximately when they should be arriving in the store, so gave them about a week or two to contact me, and when i didn't hear from them, i called and sure enough, the flowers were there waiting for me. overall, my experience at ida's was very positive. though i didn't purchase my dress at ida's, they were helpful in getting me the flowers for my dress. i called closer to my wedding to see if they would steam my dress, and they were very adamant that they would not. when i asked who they might recommend, the lady on the phone said she couldn't look anything up right now because there was a fashion show going on and she seemed rush. this frustrated me, but otherwise ida's is helpful and professional.
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