I have only owned Fords and Nissan,all purchased from Haldeman Ford and Haldeman Nissan.I have always taken my cars to the dealer for service. In all my past experiences I have never felt do confident that everything that is done really needs to be done. Charlotte explains everything in detail and in language that I can understand. She tells me what is the most important service to do and why. I am on my own and often car repairs can be overwhelming, but Ialways feel she goes beyond customer satisfaction, and thatis what will keep your customers returning for service.Charlotte is the sweetest person. She takes the time to answer allquestions and explain everything that is being done. It is an actual pleasure to bring my car in for service and that says a lot about her. I hope she never leaves.
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