Love this dealership, this is our fourth new mercedes, third one from Silver Star. We just bought a E350 Cab, Jamal was great, found one, shipped it to dealer, called us when ready and let us pick it up on Saturday as more convenient.
They went out of their way to help, even putting in our two car seats which is not a nice job lol.
They even made us aware of new program which is a tire program which if you join you get rims always repaired/replaced and tires fixed when flat etc... no copays etc... great program especially with NYC pot holes which you can feel like you are going to fall into
Definitely use them again... As for the guy mentioning bait and switch and finance managers office... never heard or been into finance managers office they always come to you and everything is written down.
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