I live in DC. I use ASC because of the convenient location in Arlington, VA. I also like that a metro station is only a few blocks away from the dealership making it very convenient to drop-off and pick-up my Mercedes. ASC does offer pick-up and drop-off service as well as loaner vehicles if needed. I recently took my Benz in to have a window regulator replaced, which if you have owned more that 1 Mercedes you know this is a common problem. ASC was running a full vehicle interior and exterior beautification treatment special that I added on. I was astonished. It looked like a brand new car! They cleaned the interior and got out grime and dirt I thought would be there forever. I deal with Dave Smith as my Service Tech Advisor everytime I take my car in for service. He is the best. He knows my car better than I do and I consider myself a Benzo. The quality of work and atttention to detail ASC gives you and your vehicle from start to finish would make Mercedes' German engineers in Stuttgart proud if not a little jealous. ASC prices a very competetive even with independent non-certified vehicle repair shops but it is the customer service that ASC gives you which makes the choice clearly in their favor. When it comes time to buy my next Mercedes I will give ASC the opportunity and see if their sales department can hold a candle to their serivice department.
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