I made an appointment for service at 1:45pm. I pulled up to the service dept and no one came to my aid for 15 minutes. Then a tech tells me that for an oil change, it will take the whole day. I had to keep my car there til the end of day, til 6pm! Why didn't they tell me this in the first place prior to making an appointment?! If they are so busy, they should hire more technicians. I will never take my car in there again.
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