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horrible experience - Review by Guest | Texas Skydiving Center

Texas Skydiving Center

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horrible experience 7/4/2011

Where to start... they cancelled the jump on us 2 times, one of which is because they did not have a pilot and did not bother sending an email or calling everyone that had signed up in our group. When we finally got them to keep the appt time they spread our then group of 3 over 5.5 hr time period and kept putting people in front of us. The kicker to the whole thing was that we had prepaid through Tippr and Tx skydiving sent us a long email with all the rules and explained the $12 fuel surcharge which was not a big deal but when we arrived the informed us that we owed $25 more dollars because we exceeded the 225 lb weight limit. We are not obese people mind you, my brother and I are very tall and in shape people and just happen to be over the limit... supposedly. The scale they use is off by 6 lbs. Each person weighed themselves on different scales and each person was 6 lbs heavier upon arriving at the location. I did not realized gravity was more over there in order for them to charge an extra amount. When we told them that they did not notify us of the charge Cindy states that she did in the email. We would have left but since we prepaid we would have lost the money we paid the extra amount hoping to deal with it later. I later emailed the original email back to Cindy and there was not mention of the extra charge and she played it off as if I was to blame for somehow erasing that supposed line. The people are horrible to deal with so save yourself some money and 5.5 hrs and go to San Marcos where you can jump with your friends at one time. more
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