Conte's is definitely aimed to a higher end clientele, but I don't see why that is enough of a reason to give the bad reviews. I had a couple of experiences with them and both were good. I don't shop there because they don't carry TREK or Shimano parts that I use , but more of the reason why my experiences were more significant. First time, I was riding on wilson and had a flat tire and my back up tube was so old it got cracks all over. I went into Conte's which was a good 15 mins from opening time. They opened the cashier for me sold me a couple of tubes. When they saw me trying to inflate it with my mini pump, one of the employees came out to the parking lot with a full size foot pump and lend it to me. The second time, a friend I was riding with needed a tube and when we got there I left my bike outside, it is not even a minute we were in the store, a guy that works there asks me if the blue TREK is mine, to keep an eye on it, because they had kids trying to steal the bikes in the racks in front before. They sold us a tube and again lend us a full size pump.
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