I am not the type of person that normally writes reviews when something goes right because I expect good service, but I feel compelled to do so in this case. I purchased a 5 year old BMW from Texas Direct Auto in Missouri City, Tx (although they say they sell vehicles all over the world) and I must say that I have NEVER been more pleased with a vehicle purchase in my 48 years. My wife and I flew in from California after paying our deposit over the phone to Robert, our salesman, and we were picked up (for no charge!) at the airport by a Texas Direct Auto shuttle. That in itself was very impresive! When we arrived at the dealership we met Robert who was an absolute delight to work with (no car salesman pressure and games) and very friendly. He let us take our car for a ride and I HAVE TO SAY, THIS CAR IS MUCH, MUCH NICER THAN WE EXPECTED EVEN THOUGH ROBERT TOLD US HOW NICE IT WAS OVER THE PHONE!! The entire process took us a few hours because of the way this place is set up. There were probably 25 to 35 people there picking up their purchase while we were there so we had to wait a bit in the lobby but that was no problem for us (they even gave us freshly made choclate chip cookies while we waited!) I will reccomend this place to everyone that says they are looking for a vehicle! I personally feel that I saved over 5k on my purchase and I had a great trip doing it!! Thank you to Robert in Sales and Frank in the Finance office. You guys have a CUSTOMER FOR LIFE!.
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