I purchased all my kitchen appliances from Universal over a year ago. I was very satisfied with my purchase, but last week my refrigerator stopped cooling. So, I called Universal for service. They sent a nice technician the same day; he repaired my refrigerator and to my surprise didn't charge me for repair. I didn't even know, since Universal installed my Viking appliances, they gave me second year warranty at no charge. What else can you ask for? Thanks a lot for excellent service!
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