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WORST EXPERIENCE EVER. UNPROFESSIONAL, SLOW, RIPOFF - Review by Guest | Brentwood Automotive

Brentwood Automotive

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WORST EXPERIENCE EVER. UNPROFESSIONAL, SLOW, RIPOFF 5/28/2011

one of the worst experiences ever; a COMPLETE RIPOFF. They are completed OVERPRICED and deliever HORRIBLE SERVICE. First, it took them 2 days to diagnosis a defunct starter; even though i told them that was the problem. Took another 2 days to fix the starter even though it shoulda taken only an hour. After driving off the lot, I noticed my gravel shield was scrapping against the ground. After returning to the shop within 2 hours and showing them the problem, they refused to accept responsibility and instead blamed me, saying I must have damaged it in the interim. WORST CAR SHOP DO NOT GO HERE more
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