I understand buying a car can be a stressful ordeal. But I also know that working at a car dealership can also be very stressful. People think their trade ins are worth gold but yet come in and make crazy offers below dealer invoice on new cars. I am a former dealer of 33 years from Arizona and now happily retired. Often people with less than perfect credit want you to make miracles happen on a Saturday night when all the banks are closed and most of the time the have little or zero down payment. I get it and thats why I had to comend HB Ford for their professionalism. Not everyone is perfect nor is every dealership perfect but understand most people could not make it as a car sales person. They work very long hours sometimes past midnight, often they are on straight commision and have to spend the greater portion of their day dealing with the public. And if you deal with the mass public in your line of work than you know some people can be flat out rude at times and unreasonable. It is easy to get upset and point the finger when things dont go your way but ask yourself "was I truly being fair when I made my offer"? Everyone has to make a living and survive. You cannot walk into a grocery store and offer the butcher $1 over cost for a steak, or the baker $5 below cost for a loaf of bread. So why do people think its alright to do that to a car dealer? Well I hope HB Ford the best and Thank You so much.
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