I went to S&H with my 50 year old shower diverter. Every other store I was in lilterlly laughed at me when I told them I needed a replacement. They spent 4 hours with me getting me the parts I needed, he was so great I bought the matching hot and cold stems and handles. After the first set was incorrect from the factory, he actually sent my pld one off to the manufacturer and had on made, at no additional charge. This place is an old school hardware store with old school attitude, they treated me well. It's like a TV show a bunch of gruff manly men standing around a hardware store.
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