The entire process was smooth, from the initial browsing to the final sale. They even did a dealer trade in order to get us the exact car we wanted at the price we wanted to pay. Although the salesman Steve Tinkler was enthusiastic and knowledgeable, he was not pushy like many other salespeople we dealt with at other dealerships. The dealership and their staff seem invested in doing whatever they can to ensure that the car-buying experience is as pleasant as possible.
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