Bad: Blatantly unhelpful, ordering mishandled, no help with info and problems to install, ordering incorrect parts, technician didnt call to set up appointment for repair, technician didnt show for 3 appointments. Seems to lying all the way around. Wish I hadn't done business with them.. Improvements: Hiring informed, educated staff that takes their job seriously.. Other: This was installed as primary source of heat in beginning of October, staff doesn't seem to care what conditions we were dealing with..
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