For anyone out there who thinks that customer service is a thing of the past, you need to call Allen. These people ARE the example of how to treat a customer. From the friendly and caring person answering the phone to the amazing personalized "Thank You" card from my service tech that i just received in the mail, no other company comes close. Please tell Jason my new water heater works like a champ and we are ready for our new kitchen faucet upgrade. I have been an Allen customer for over 18 years because they take great care of me.
more