The lounge was clean and comfortable. There was a hot drink machine where you could get coffee, lattes, chai lattes, hot chocolate, etc, for free. They had a bowl of apples and a tray of doughnuts to munch on for free. They played music, but it wasn't too loud. I could concentrate on my book. A little under two hours later, Mario came to get me. He told me they fixed the recall problem, and they also lifted the hood to make sure everything was good there. He said a window washer fluid hose was loose and hanging over the engine area, and the tape that usually holds it in place was in poor condition. They put the hose in its proper place and put fresh tape on it. There was no charge for that.
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