After a terrible experience at Capitol Kia on 183, I was without a car for 4 days. I was really stressed about having to start the whole process over again. I took some time to read the reviews about the other Kia dealership in Austin, South Point Kia. I saw that Shawn Hamze had great reviews overall and decided to email him before wasting any time on the lot. I told him exactly what car I wanted and exactly what I wanted to pay per month for "x" amount of months. The price per month that I requested was the same price I had asked the finance guy at Capitol Kia for…at Capitol Kia the finance guy told us that he would “loose his job if he offered that price”. Somehow magically, Shawn was able to offer us that price and he was able to do it without any haggling or “stepping out to talk to the manager” and he still has his job. Wow…it’s a miracle. Shawn responded to my email within 30 minutes, assured me he could meet our needs and started the financing paperwork over the phone so that we wouldn’t waste time at the dealership. Shawn never tried to sale me on a different car or different product. He never tried to sale me a lease instead of a finance contract. He quickly made my wishes into a reality and was very laid back the entire time we were meeting with him. He gave me a brand new car that had just been unwrapped from the factory with 4 miles on it. He had it detailed and filled it up with gas. It’s a black 2011 Kia Sorento LX and it is beautiful. While waiting for the financing guy to be freed up he took the time to walk through all of the warranty info and car info. The financing guy did not pull any tricks during our time with him. He filled out the contract exactly as Shawn had said it would be filled out which was a new experience for us. Very easy and smooth experience.
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