If I could rate this company "NO stars" I would. We called Roto-Rooter to replace our water heater at 1:00 p.m. They informed us that they would have a plumber out between 3:00 and 5:00. We called at 5:30 when the plumber did not show up. They told us the plumber was running behind and would arrive shortly. At 6:30 we called again. At which time they informed us that nobody would be coming out to replace our heater. What good is a company with no floow through? I will NEVER call Roto-Rooter again.
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