I have been very happy and haven't had any problems with services. My kids (ages 18m and nearly3) have learned a valuable skill and my oldest is nearly 'waterproof' -- he doesn't want me anywhere near him - "I do it". I saw the other reviews and am so suprised cause I've never heard or seen anything negative in almost 7 months of swimming. I would agree w/ any of the positive reviews and just the chock the negatives to unfortunate instances or maybe miscomunication??
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