The doctors here have been the vets to my pets for over ten years. They have always done a superb job, and have cared for my little buddies through serious illness, injuries, pretty much anything a cat can get into. They know their jobs, are caring, and compared to many other vets, relatively inexpensive. If there is anything that could be improved upon, I would have to say the counter help on the front end could be improved a bit, but lately even that been much improved over what it used to be.
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