Good: The quality of the cleaning and rug stretching.. Bad: Nothing.. Improvements: I had to wait 1 hr and 45 mins. before Kiwi arrived. Perhaps a better time estimate could be used.. Other: Mr. Jimmy Harris and his helper Jose were excellent. Mr. Harris will be the only one that I will use in the future. He was careful, he certainly knew what he was doing, and made my rugs look better than when I had bought my home 6 years ago. I would advise that you keep this gentleman happy as he is just great. The first Kiwi guy we used several months ago didn't even come close to Mr. Harris for quality of work..
more