Roy from your Service dept was also very professional and friendly as he suggested ways to improve heat flow in our rental house, even crawling into a small crawl space to reconnect a heating duct. Both men are a real asset to your company. As a newcomer to Seattle I have recently had the chance to use many services - plumbers, electricians, carpenter - and your men have by far been the most pleasant to work with. Compliments on your team.
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