He was 2 hours late, His quote was for $160 to fix the leaking pipe. When he found out that the disposal had to be replaced he did not simply add the price of the disposal to the quote ($150). Instead the total bill came to $565. He actually charged us for travel time at $160/hr, which he never quoted on the phone. He did not get an approval from us for the new estimate. He left no receipt for the new disposal, Get a written quote from them, and refuse to pay anything extra!
more