My family and I went to Houston last weekend and we stumbled upon this hotel when trying to book ahead of time. I thought it would be any other hotel, but no, it was SOO much better. Right upon entering, we were greeted with smiles from every staff member. We checked in an hour early and it was not a problem (as it is in a lot of other hotels). The room we got was clean, roomy, and had a nice view of the pool. As we were heading out to explore Houston and Galveston, the concierge printed out directions to our destination. We returned around the 6:45 thinking that we were too late for the kick back, but food was still coming out! There were baked potatoes, chicken fingers, meatballs, pretzels, chips and salsa, ruffles, popcorn and soda (popcorn and soda are always available after 3). The food was good and filling. The pool was nice, there was an indoor area and an outdoor area and you can switch between them without getting out of the pool. The hot tub was nice too. The hotel also had a small gym with a T.V. that my teenagers loved. But beyond all of these fabulous details, the customer service was outstanding! I have never felt so welcome and comfortable in a hotel like I have in this one. My picky children even asked the return to Houston just because they loved the hotel. Stay at this hotel, and I promise that you will not regret it!
more