As a family member of someone who is dedicated to the facility I know and see about everything. I agree that there is problems as there will be anywhere. I however know the amount of work that goes into the Quality Assurance. It is nothing like a small clinic would have. The centers are frequently inspected by the company itself! Only so much can be done and unfortunately in the Health Field, hiring the wrong person can be catastrophic. Most facilities have wonderful staff but some don't and one bad staff person can mean a bad experience. Also, most of you, not all, don't know what all goes into these centers. Any hospital can be a lot worse than these centers. Which is better a 35 minute wait of an hour wait? All I am saying is that the company tries its best and mistakes happen. It just isn't fair to judge the company based on one visit. If you have three bad experiences than it is OK. But don't tell people off because of a one time problem. Finally, there are 31 centers soon to be 34. I honestly don't think a company would be that big if it has extremely bad service. Thank you.
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