On Saturday there was a leak in the exact same spot through the powder room ceiling hole that was there from the first repair. Ryan did come back to our house, found a new leak and fixed the problem. He also gave us written estimates to replace the tile and tub or another option to put in a molded unit. Ryan's level of customer service really impressed me! I, too, deal with customers all day and I appreciate the time it takes to do things right.
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