As a whole, the majority of the time I have been satisfied with the results from the services I've received at Kiwi. I am generally very pleased with the personal customer service I receive when I call; most of the the time the representatives are very customer-oriented. About 65-75% percent of the time I have been satisfied with the cleaning at my home. There have been some service people, Kelly, but I don't remember his full name who were very considerate of the customer's requests. Also, the last person who came to my home did a good job and I was pleased with him. There have been a few, particularly call-backs that want to rush through it and less than a handful of times where I've asked for someone to return. I do have light colored carpet, therefore, I need someone who is willing to use more than one circular cleaner on my floor, especially the den.
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