Bad: I called to get a 500 server error fixed to have FTP work. Two days later and a "supervisor" it is still not working and their supervisor told me "we do not guarantee your problem will be fixed". When I asked for the coprorate number in PA, I was given a fax number. Then, I was finally told it was sent to someone in Germany to fix the problem.. Improvements: Put the corporate contact number on the website. The number of calls might get them to improve service!. Other: I have had multiple accounts with 1and1. This is the 5th 500 server error problem I have had on my different accounts. I am not looking to move my 60+ domains somewhere else. 1and1 is not reliable..
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