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Bad customer service - Review by Guest | Knitting Tree

Knitting Tree

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Bad customer service 11/27/2011

My parents bought me a gift certificate at Lakeside Fibers, which is now owned by the woman who owns The Knitting Tree. She refuses to honor my $80 gift certificate as it was bought under the previous owner. There was NO notification to people who had gift certificates that they would be unusable, and I know they kept a list of who purchased the certificates. I'm out $80 and will only be shopping at The Sow's Ear in Verona and Stitcher's Crossing in Madison. more
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