I've had a drastically different experience from most of the reviewers. I love Briarcliff. I have been taking my animals there for almost 2 years. With the exception of one uptight guy, the front desk people have always been very friendly. I've called numerous times and they take the time to answer my questions concerning the health of my pets. I usually request Dr. Lane, but I recently saw Dr. South and she was awesome also. I never feel rushed. Both doctors and all the vet techs have taken the time to ensure I ask all my questions (and I'm one of those that comes in with a list) and that I understand everything. They have always examined my pets in the room and take them in the back for shots and tests, which I appreciate.
more