I live in the area and am treated like a vip every time I go in for service. I am greeted promptly and by friendly happy people that really seem to care not only about my car but help in anyway they can. You can wait in the nice waiting area with computer workstations or watch the plasma tv. Sometimes I will even take the courtesy shuttle--the drivers are entertaining. Once I even rented a car, they had it on site and gave me a new Accord to drive for the day. I can say I actually enjoy the time spent while thay take care of my baby civic.
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