Let me start by saying this letter is overdue because we have been enjoying the driving pleasures of our 2010 Hyundai Elantra Touring SE. Oh yes, we have shown it off to about everyone we come in contact with, plus we have sung the praises of the Bob Brady Dealership. I want you to know that none of this would be occurring if it had not been the "meet and greet" by Joe Wenskunas. I had spoken earlier in the week to Angie about the selection on your lot and advised her we would be over on Saturday to take a look. In the meantime, just to see if a 2010 Hyundai was really what we wanted to consider, we went to our local dealer to take a look. Well, Saturday came and we decided to come to Decatur after work. About three quarters of the way there we got a call from our local dealer. We pondered just turning around and going back to Springfield. But being a man of my word, I decided to continue to your lot, take a look and say "hi" to Angie and leave. We did say "hi" to Angie. However, that all changed when we were met and greeted by Joe Wenskunas. Joe treated us like family and answered our questions in a professional and knowledgeable manner. We would be less than honest if we dont make it perfectly clear our purchase was because of Joe. We already knew about Hyundai's quality and value, as well as your excellent dealership. This is our second Hyundai from your dealership. We also purchased a Mitsubishi Galant several years ago from you. We would be remiss if we didnt mention the fine job Gary (F&I) did. He did everything under the sun to put our deal together (at the end of the day) as we requested. He communicated with us in a manner that we understood and appreciated. He made an already good experience even better. He most definitely is an asset to the dealership. Your runners, Pinky and Plug, were a delight and displayed enthusiasm for the dealership. They made it feel like family and friends getting together. We cant say enough good things about our purchasing experience.
-Jon and Benetta McConnell
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