I had a wonderful sales experience with this dealer. I was referred here through the Costco Auto Program and I couldn't be happier. I do a lot of research online before buying and I knew what I wanted before I walked in the door. I knew how the ordering process would work and I knew exactly how much I should pay.
I even gave the salesman several "tester" questions that I knew the answer to to see if he was 1) knowledgeable and 2) honest. He was both, and his communication was great. I wanted to know the status of my car throughout the whole ordering process, and he always responded quickly. Delivery took 8 weeks, 3 of those weeks my order was at status 1100, which means the dealer did not have an allocation. This is the case with most dealers, but the salesperson was straightforward and honest about this fact. The order was picked up by GM for the exact target production week that he said it would when I placed the order. These guys know what they are doing. If you are lucky, you might walk in on a day when they have an allocation and your car could get to you in around a month.
Anyway, they told me about the extended warranties that I could buy on the day I picked up my car, and there really wasn't any pressure to buy them as soon as they saw I wasn't interested. This was really a great NO PRESSURE sales experience and if I buy another Chevy, I will definitely buy from this dealership again. They are honest people and they bend over backwards to make their potential customers happy. They are rated A+ with the BBB and it really shows.
Btw, I don't work for the dealership. I am actually a very very satisfied customer. My experience could not have been better!
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