They lie, Make promises and don't keep them. You pay out lots of money for them to do it the easiest and the quickest and not by code. If you do they leave you to finish the job. The way they do it will never pass to get a permit so they tell customers they don't need a permit when you do!!! If you have problems and speak to someone that says they have authority and or are the head person nothing gets taken care of and nothing gets done and it leaves you still not happy. If you frame it in yourself trust me you will be stuck finishing all their work, sheet rocking, taping, textering and trim. Even if the salesperson tells you it is all included in the big price you pay for nothing it doesn't matter and they just flat out don't do it. They tell you your items will be in quicker then they actually get installed. We called several times and more then have the time didn't get a call back. They have an excuse on or about everything they do wrong and or why they aren't going to do what you were promised. Take this as good advice so you don't get stuck with a huge bill for nothing and GO SOMEWHERE ELSE! Come to find out we could have gotten it cheaper and better installed and better service elsewhere. They have several excuses on why something isn't in and or why something was ordered incorrectly or why someone has contacted you to schedule yet. We called many time to find out when are stuff would be installed and this went on for a few months!!! I could go on and on but would run out of space.
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