Good: Nothing.. Bad: 2 1/2 hr wait. Refused to give a copy of discharge paperwork. Returned a few days later and the front office help was extremely rude for no reason, not once, but twice. I went in and the female office helper I encountered was beyond RUDE. My husband stopped in later to try to obtain my son's X-RAY on CD per the specialists' request, and the same office help was ever ruder to my very laid back , easy going husband.. Improvements: New office help, additional medical help so people do not have to wait 2 1/2 hrs to be seen.. Other: I would never recommend this clinic. Much faster and less headache to go to NBGH non-emergency side of the ER. Never again!.
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