I had a bit of trouble regarding a landlord tenate dispute over the charges to repair a toilet in the home I was renting. Southwest and in particular David in Customer Service in the Kent, Des Moines office of southwest plumbing did a very commendable job of finding a solution to all parties involved. Not only did I get what was owed to me but he was professional, worked in a timely fashion, and showed that there is still customer service to be found. It's just a little harder to find it these days. Thank you for the beautiful job, hard work, and for making me 110% satisfied. THANK YOU! Erin
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