Major lack of communication. We were promised that our camera would be ready in time for our trip 3 weeks out. He never once called us to let us know it was ready. When we called multiple times he told us he was waiting for a part. When we called the day before our trip he said they were closing early for an appointment so we couldn't come pick it up. If you want your camera done on time make sure your willing to ride his ass otherwise you'll get it back at their leisure. They don't care about the needs of the customer.
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