Good: good advertising. Bad: so far, do not seem to stand by the products they sell. Improvements: resolve defective furniture problem. Other: I am in the midst of a problem with Belfort. I will keep you updated as this situation progresses.
I spent $$$$ on a settee made by Craftmaster. I purchased high grade fabrics. Paid in full. After only 2 weeks, the pillows do not regain shape; the pillows are smaller than the fabric casing so that the corners and sides flop; the fabric on the seat cusion pulls, distorting the pattern, & the seat cushion does not lay flat. Looks a mess.
Belfort Customer care required I send photos,so I sent seve.
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