Good: Dan (owner) said he would check out my brakes and get back to me. He took my home phone number and cell number.. Bad: Dan or anyone else from Dubbers never called me. I dropped my car off at 9am and it was 2:50pm. I called Dubbers and asked for Dan. After speaking to two other people then I finally get Dan on the phone. I told him who I was and that I was calling to find out the status of my car. Dan said (stumbling over his words) that they are just finishing up and he did not have the exact price. I was really STUNNED that he never called me back for an approval (besides being totally disappointed).. Improvements: MAKE SURE DUBBERS CALLS YOU BACK WHEN THEY SAY THEY WILL BEFORE GOING AHEAD WITH YOUR AUTO REPAIR!!. Other: VERY SUSPICIOUS!!.
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