Dear Steve,
I could not let the opportunity pass to thank you and complement the great service we received when purchasing our new BMW X5 driving machine. My note is especially to brag on the outstanding service and salesmanship of Trenton Braswell. I have dealt with many salesmen during my years, but we were greatly impressed with Trent's personality and patience. He followed up persistently but without any hint of being pushy. He answered all our Questions, many times, as we tried to comprihend all the new information bing presented. It is easy to not pass along credit where credit is due; but in Trent's case, we wanted to make sure you knew how well he treated us on every level. We love the X5 and Trent made spending the extra money an enjoyable experience. Steve, I am happy we were able to get reacquainted. Barb and I will stop in to see you the nexty time we are in the area- hopefully for some ice cream!
Sincerely, Mr. and Mrs. J
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