After a couple of years at Dr. Lisa Block office I realized I wasn’t sure if I was taking my child into the bank or the dentist!! Horrible biller!! The office is pretty but that’s it folks! The nice office does NOT make up for the lack of good customer service, but the Doctor seems to think it does. The nurses are very aggressive, Lisa only cares for her staff and not the patients or the parents. She’s unavailable regarding any concerns and her receptionist told me “she will NOT return your phone call!” Wow – what a NOT so not smart way to do business! I switched my child over and was told it was $10 for x-rays that my insurance ALREADY paid them for. When I asked what the charge was for she said it was for the x-ray techs time to print them out, interesting – what does her wage cover?? Over all just an unpleasant experience for both my child and myself.
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