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Nothing as Promised, Very unprofessional - Review by Guest | A Matter Of Taste Unlimited

A Matter Of Taste Unlimited

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Nothing as Promised, Very unprofessional 12/13/2010

I was married December 11, 2010. My husband and I contracted A Matter of Taste Catering and Event Planning to coordinate our special day. The package was suppose to be 100.00 dollars per person inclusive of 4 course meal, flowers, unlimited premium open bar, linens, cake, ect ect. The disastrous day started prior to the wedding with the lack of professionalism the florist exhibited in refusing to deliver my flowers to the hotel where I was staying. When I called the wedding coordinator to assist me in obtaining my flowers at the hotel, she informed me that what I was requesting: “she does not get involved in” I reminded her that she recommended this florist and that I would not have used her other wise. The wedding Coordinator- Grisel, did not resolve the issue with the florist, my mother did. The florist ended up dropping the flowers off at the hotel after much negotiation with my mother. The ceremony was scheduled to start at 5pm. At 4:30 pm while guest were arriving the wedding coordinator and her crew were still setting up. It was chaotic, absolutely no order. No one new where they had to be or stand. Absolutely no coordination what so ever. After the ceremony the cocktail hour was suppose to start immediately. My guests were standing around without a drink their hand for about 20 minutes because the wedding coordinators husband refused to open the bar until 5:30 pm on the dot. On top of that he was very rude to my brother in law who was doing me the favor of trying to handle the situation ( when this was the wedding coor job) During the ceremony the wedding coordinator approaches my husband and informs him that they have run out of grey goose vodka, which we had specifically requested. He went on to state that there was a “3 bottle limit” on the liquor, while we had purchased a plan that included 5 hour “premium open bar. After getting upset in the middle of my wedding and having to handle this situation with the wedding coordinator and her husband, her husband agreed to provide the vodka. He provided Absolu more
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