I had looked at VWs at other dealerships, I bought at University VW because of Roy Chahroudi. I thought I knew all there was to know about VWs; But thanks to his complete knowledge of his product, I went from "they're good cars" to "they're GREAT cars". I felt Roy was honest and forthcoming about the buying process, and he went through all of the features of my car even after I had signed all the paperwork and had the keys in hand. I LOVE my Jetta !
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